Contact Information Policy

At hgkoo Footwear, we are dedicated to providing excellent customer support. If you have any questions, concerns, or need assistance with your order, please feel free to contact us through the following methods:

How to Contact Us

You can reach us via the following channels:

Email:

For general inquiries, order status updates, or customer support, please email us at:
support@hgkoo.store

Response Time

We strive to respond to all inquiries within 2-3 business days. During peak times, such as product launches or holidays, please note that our response time may be slightly longer. We appreciate your patience!

If your inquiry is related to an urgent matter or order, we recommend using email for a faster response.