These Terms govern your access to the HgkooPets website and, once checkout is enabled, purchases made through the store. By using the site, you agree to these Terms and the policies linked from it.

Store use

You may use the website only for lawful purposes. You must not interfere with site security, attempt unauthorized access, upload harmful code, scrape the service in a disruptive manner, or misuse store content.

Product information

We work to present product descriptions, images, dimensions and colors accurately. Displays and manufacturing batches may vary. Safety instructions and supervision requirements form part of the product information.

Orders and payment

An order is not accepted until payment is authorized and an order confirmation is issued. We may cancel or limit an order for suspected fraud, pricing errors, unavailable inventory, shipping restrictions or other legitimate reasons. Any captured payment for a cancelled order will be refunded.

Prices and promotions

Prices, availability and promotions may change before an order is placed. Taxes, shipping charges and applicable duties are shown or described before payment where required.

Shipping, returns and refunds

Orders are also governed by the Shipping Policy and Refund Policy published on this site.

Intellectual property

HgkooPets branding, original text, graphics and site design may not be reproduced or commercially used without permission, except where applicable law allows.

Third-party services

The website may rely on third-party hosting, payment, shipping, analytics or other services. Their own terms and privacy practices may apply when you use those services.

Disclaimers and liability

The site is provided on an “as available” basis to the extent permitted by law. Nothing in these Terms excludes consumer rights or liability that cannot legally be excluded. Products must be used according to their instructions and safety warnings.

Changes

We may update these Terms to reflect changes to the store, services or applicable requirements. The date above shows the latest revision.

Contact

The HgkooPets legal and customer-support email addresses will be added before checkout opens.